Support essentials
Owner-only support.
- Create tickets with category, priority, and details.
- Upload screenshots in JPG, PNG, or WebP.
- Track ticket status and replies in one thread.
- Superadmins respond through the admin UI.
Support flow
Keep issues moving.
Everything stays in one ticket thread.
- Open a ticket from the dashboard.
- Attach screenshots for faster resolution.
- Reply in-thread for status updates.
Support workflows
Clear, centralized support.
Only owners can open and track tickets.
Owner-only access
Staff cannot open or view tickets.
Screenshot uploads
Attach visual context for faster help.
Ticket history
Keep support history in one place.
Dashboard tour
A full look at the Dabicus platform.
Swipe through every dashboard view in one gallery.
Access and controls
Owner-only access.
Support stays locked to owners to protect visibility.
- Only owners can open or view support tickets.
- Staff access is intentionally blocked.
- Ticket responses are handled by superadmins.
Next step
See it in your studio.
Create your account and get owner-level support from day one.
Create Account